1. How long are shipping times?

Your products will ship within two to six business days of your order, and then take up to three weeks, or rarely four weeks, to reach your doorstep. Each product at Sharknaut has an estimated delivery time that you can find in the product description. We will always provide you with a tracking number so you can check how far is your order from arriving.

 

  1. What's your return policy?

We don't believe it is an environmentally friendly behavior to return products, and therefore, we will gladly refund you in full and you can keep it. Just tell us what went wrong, attach a photo of the issue, and we will refund you immediately. You can do anything with the product that you don't wish to keep, and we recommend donating it to charity to maximize its use.

 

  1. Can I cancel my order?

Cancellations are possible if you do not receive your package within the time-frame specified for each individual product. Sometimes orders get sent out before we can process the cancellation. Therefore, if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.

 

  1. What happens if I receive the wrong item?

If there’s an issue with your order, such as, if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted, then simply notify us through email, and we’ll give you a refund. You won’t be asked to ship the product back to us.

 

  1. Do you offer exchanges?

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.